How to Share a 360Eyes Camera with Family or a Second Phone

There are two ways to let another person watch your 360Eyes camera, and picking the right one up front saves a lot of frustration. The in-app share feature sends an invitation to another registered account and typically gives that person limited access — live view, sometimes two-way talk, but usually not full settings control. The same-account method simply logs the second phone into your own account, which gives full access to everything. For a spouse or family member you trust completely, the same-account method is simpler and more capable; for a babysitter, neighbor, or relative who only needs to peek at the live feed, the share feature is the safer choice.

How to share a 360Eyes camera using the in-app share feature

The exact wording varies between app versions, but on most versions of 360Eyes (iOS) and 360Eyes Pro (Android) the flow looks like this:

1. The other person registers their own account first. They install the app on their phone and sign up with their own email — see the registration steps if the verification email doesn't arrive. Sharing is account-to-account, so this step is not optional.
2. On your phone, open the app and find the camera in your Devices list.
3. Open the camera's settings and look for a share option — depending on the version it may appear as a share icon, a "Share" entry, or a family/user management screen.
4. Enter the email address (or account name) the other person registered with, or have them scan a QR code if the app shows one.
5. The other person accepts the invitation in their app, and the camera appears in their Devices list.

If you can't find a share option anywhere in your version of the app, don't fight it — fall back to the same-account method below, which works on every version.

How do you connect a second phone to a 360Eye? The same-account method

The most reliable way to get a second phone watching the camera is to skip sharing entirely:

1. Install the right app on the second phone — 360Eyes for iOS or 360Eyes Pro for Android. The iOS and Android apps work with the same cameras and, for most users, the same account.
2. Log in with the same email and password you use on the first phone. Do not register a new account and do not re-pair the camera.
3. The Devices list syncs from the server, and every camera bound to the account appears automatically — there is nothing to scan or set up on the camera itself.

Both phones can open the live view, use Talk, browse the playback timeline, and change settings. In our experience this works with two phones signed in at once; with several phones streaming simultaneously, some users report the stream dropping on one device, so treat heavy multi-viewer use as a maybe rather than a promise.

360Eyes: how to share an account vs. sharing a device — the limitations

The two methods trade convenience against control:

Two practical consequences follow:

• Sharing your account means sharing everything. Anyone logged into your account can change the WiFi via Change Router, format the TF card, or delete devices. Only do this with people you'd hand your house keys to.
• Shared users who complain they "can't see recordings" are usually hitting a real limitation, not a bug. If a family member needs playback and alert control, move them to the same-account method instead.

Common sharing problems

• The invitation never arrives. Confirm the other person's account email is spelled exactly right, and that they've registered and logged in at least once before you share.
• The camera shows in the second app but won't load video. Treat it like any connection issue: check the camera is online on the owner's phone first, then see the camera offline fixes.
• You want to revoke access. For a shared user, remove them from the same share/user screen you used to invite them. For a same-account "share," change your account password — every logged-in phone will need the new password.
• Second-hand camera still tied to someone else's account. The previous owner must delete it from their Devices list; a factory reset alone doesn't always unbind it.