Setup & Pairing

Guides for 360eyes camera setup and pairing — first-time setup, light bulb camera installation, time zone settings, and micro SD card insertion and formatting.

Getting a 360Eyes camera online comes down to three things: installing the right app, pairing the camera over 2.4 GHz WiFi, and configuring recording. The guides in this section walk through each part of the process from unboxing to a working live view, including the quirks specific to light-bulb-style cameras and TF (micro SD) card storage.

This is an independent, unofficial help site. Where camera behavior varies between models, we say so rather than guessing.

Guides in this section

First-time camera setup — the full unbox-to-live-view walkthrough: creating an account, reading the indicator light, adding a device, QR and AP pairing, naming the camera, and turning on motion alerts.
Light bulb camera setup — socket installation, pairing a bulb camera that's screwed into a ceiling fixture, setting the time zone, and finding the verification code sticker.
Insert and format an SD card — which micro SD cards work, how to insert one safely, and how to format it from the app so local recording starts.

Before you start: a quick checklist

Run through this list before unboxing — it prevents almost every common pairing failure:

Download the correct app. On iPhone or iPad, install 360Eyes from the App Store (requires iOS 13 or later). On Android, install 360Eyes Pro from Google Play.
Create and verify your account inside the app before powering on the camera.
Connect your phone to a 2.4 GHz WiFi network. 360Eyes cameras pair on 2.4 GHz only — a phone sitting on the 5 GHz band is the single most common cause of failed setup.
Have your WiFi password ready. A typo here produces an endless "connecting" state that looks like a hardware fault.
Photograph the sticker on the camera body. It carries the device QR code and, on many models, a verification code you may need later — especially awkward to read once a bulb camera is installed in a ceiling socket.
Plan SD card insertion early. If you want local recording, insert the card before mounting the camera somewhere hard to reach.

Which app do I need?

The iOS app is named 360Eyes (published by Puwell), while the Android app is named 360Eyes Pro (published by DAGRO, with over a million downloads). Despite the slightly different names, they manage the same cameras: a Devices list, live view with a Talk button, a playback timeline with date picker and a Cloud–TF source toggle, and a settings screen covering Alert, TF card Recording Settings, Cloud Storage, Encryption Mode, ONVIF, Viewing Angles, Status Light, and Change Router.

If setup goes wrong

Most pairing failures trace back to the WiFi band, a mistyped password, or a camera that isn't in pairing mode. If the indicator light never blinks the way the app expects, a factory reset usually puts the camera back into a pairable state — see the reset guide for the steps, then return to the first-time setup walkthrough.

Setup & Pairing

Guides for 360eyes camera setup and pairing — first-time setup, light bulb camera installation, time zone settings, and micro SD card insertion and formatting.

This is an independent, unofficial help site. Where camera behavior varies between models, we say so rather than guessing.

Guides in this section

First-time camera setup — the full unbox-to-live-view walkthrough: creating an account, reading the indicator light, adding a device, QR and AP pairing, naming the camera, and turning on motion alerts.
Light bulb camera setup — socket installation, pairing a bulb camera that's screwed into a ceiling fixture, setting the time zone, and finding the verification code sticker.
Insert and format an SD card — which micro SD cards work, how to insert one safely, and how to format it from the app so local recording starts.

Before you start: a quick checklist

Run through this list before unboxing — it prevents almost every common pairing failure:

Download the correct app. On iPhone or iPad, install 360Eyes from the App Store (requires iOS 13 or later). On Android, install 360Eyes Pro from Google Play.
Create and verify your account inside the app before powering on the camera.
Connect your phone to a 2.4 GHz WiFi network. 360Eyes cameras pair on 2.4 GHz only — a phone sitting on the 5 GHz band is the single most common cause of failed setup.
Have your WiFi password ready. A typo here produces an endless "connecting" state that looks like a hardware fault.
Photograph the sticker on the camera body. It carries the device QR code and, on many models, a verification code you may need later — especially awkward to read once a bulb camera is installed in a ceiling socket.
Plan SD card insertion early. If you want local recording, insert the card before mounting the camera somewhere hard to reach.

Guides in this section

Before you start: a quick checklist

Which app do I need?

If setup goes wrong

Índice

Setup & Pairing

Guides in this section

Before you start: a quick checklist

Which app do I need?

If setup goes wrong

Índice